Seka Legal

Privacy Policy

Effective from: July 3, 2026

Welcome to Seka!

At Seka, accessible from https://www.seka.one and through supported applications, one of our main priorities is the privacy of our visitors and users. This Privacy Policy describes how Seka collects, uses, shares, retains, and protects information when you use the Seka website, applications, translation and reading services, Hub community, Notes, Comments, Collab Projects, Credits, Creator Studio, Project Settlement, Payout-related workflows, reporting tools, and related services.

By using Seka, you acknowledge that we process information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of Seka.

Information We Collect

To provide Seka services, we collect and process the following types of information, depending on which features you use.

Information you provide to us

Account Information: When you register via email, Google, Apple, or another supported login method, we collect information such as your email address, name, login identifier, and related account details provided by you or the relevant third-party authentication service. When you authenticate through Google or Apple, your email address is provided to us automatically by the third-party authentication service as part of the standard OAuth login flow. You do not manually enter your email address within the Seka interface during this process; rather, it is transmitted to us subject to the authorization you grant to the third-party login service. We may also process account status, language settings, security settings, restriction status, and account deletion request records.
Profile and Community Information: When you use Hub or profile features, we may collect your nickname, avatar, biography, author page information, Notes, Comments, likes, saves, follows, follower relationships, shares, reports, blocking or restriction actions, public interaction counts, draft status, moderation status, rejection reasons, and related community activity.
Translation Data: We collect texts, novels, documents, source files, translation settings, target languages, style or glossary selections, and related materials you submit for translation, reading, or project creation. This information is used to process, deliver, troubleshoot, secure, and improve translation and reading services.
Collab Project Data: If you create, join, view, manage, or participate in a Collab Project, we may collect project titles, author information, descriptions, previews, source files, rights declarations, target languages, Credits per reader, paid reader configuration, language version status, participation records, Credits deductions, refund records, reading entitlements, project status, copyright or rights complaints, freeze or unfreeze records, and related operational records.
Payment, Credits, and Entitlement Information: When you purchase Credits, join a Collab Project, receive a refund, or access paid digital content, we may collect order identifiers, product information, amount, currency, payment channel, store receipt or transaction status, Credits balance and ledger records, refund status, entitlement records, and related risk-control records. Payments may be processed by third-party providers or app store platforms such as Apple, Google, Stripe, PayPal, or other supported processors.
Creator Studio, Project Settlement, and Payout Information: If you use creator-side Web workflows, we may collect project management records, Project Settlement records, payout requests, payout account information, verification status, compliance review information, payout status, payout failure reasons, freeze or release records, and related audit records.
Support, Reports, and Complaints: If you contact support, submit a report, make a copyright or rights complaint, appeal a moderation result, or participate in dispute handling, we may collect your contact information, communications, evidence, reported content, report reasons, complaint status, and handling records.

Information We Collect Automatically

To the extent permitted by applicable law, we may automatically collect certain types of personal information when you use or interact with our Services. We and our third-party vendors, including analytics providers, advertising partners, mobile measurement partners, fraud prevention providers, crash analytics providers, and service infrastructure providers, may use cookies, SDKs, web beacons, device identifiers, log files, and similar technologies.

The information we collect and analyze includes, but is not limited to:

browser type, ISP, operating system, language, region, time zone, and domain name;
access time, referring and exit pages, page views, feature views, and interaction events;
IP address and unique device identifiers, such as IDFA, Android Advertising ID, app instance identifiers, device identifiers, or similar identifiers where permitted;
version of our Services, app version, device type, device model, and network status;
diagnostic and performance information recorded in log files;
activity details such as timestamps, pages or files viewed, searches, content interactions, project interactions, payment flow steps, reading activity, and other actions taken within the Services;
device event information, including system activity, error reports, crash dumps, hardware settings, and security signals;
moderation, anti-spam, anti-fraud, copyright review, risk-control, and account security signals.

Push Notifications

We may request permission to send push notifications regarding your account, translation status, Collab Project status, Credits, refunds, reading access, community interactions, reports, moderation results, or other application features. You may disable push notifications in your device settings at any time.

Information we obtain from third parties

Authentication partners: We may receive login and profile information (including your email address, name, and profile identifier) from services such as Google and Apple when you choose to authenticate through them. This information is provided by the third-party authentication service as part of the standard OAuth/login flow, and is necessary to create and manage your Seka account. We cannot access information beyond what you authorize the third-party service to share with us.
Payment and app store providers: We may receive transaction identifiers, purchase status, refund status, product identifiers, receipts, chargeback signals, and other information needed to verify purchases and provide entitlements.
Mobile measurement, analytics, advertising, and fraud-prevention partners: We may receive campaign, attribution, analytics, advertising, anti-fraud, and performance information to evaluate campaign effectiveness, detect invalid activity, and improve the Services.
KYC, payout, and compliance service providers: For creator-side Project Settlement and Payout workflows, we may receive verification, payout, compliance, and risk-review information from supported providers.

Email Communications and Community Engagement

As part of our commitment to improving Seka and building our user community, we may use the email address obtained through your account registration (including those provided by third-party authentication services such as Google and Apple) to send you communications as described in this section. These communications are intended to enhance your experience with our Services and to foster community engagement.

User Experience Surveys and Feedback Requests

We may send you emails containing invitations to participate in user experience surveys, feedback questionnaires, or product improvement studies. These communications are designed to help us understand how you use Seka, identify areas for improvement, and develop new features that better serve our users. Participation in these surveys is entirely voluntary.

Our survey emails may contain links to third-party survey platforms. Clicking these links will redirect you to third-party websites that are not controlled by Seka and are subject to their respective privacy policies and terms of service. We do not transmit your personally identifiable information (such as your email address or username) to these third-party platforms unless you voluntarily provide it in the survey.

Third-Party Policies

Seka’s Privacy Policy does not apply to third-party websites, app stores, payment processors, authentication providers, advertisers, analytics providers, SDK providers, KYC providers, payout providers, or other services that we do not control. Please review the relevant third-party privacy policies and terms for more information, including opt-out options where available.

Cookies, SDKs, and Similar Technologies

Like many websites and applications, Seka uses cookies, SDKs, web beacons, local storage, log files, and similar technologies. These technologies may store visitor preferences, authentication status, page access history, device identifiers, app events, advertising choices, and security signals.

These technologies help us keep you logged in, secure your account, remember preferences, provide and improve features, measure usage, understand campaign performance, detect fraud or abuse, provide advertising or recommendations where permitted, and improve the user experience. You can disable cookies through your browser settings and may control mobile advertising or tracking permissions through your device settings where available.

Publicly Visible Information

If you use Hub, public profile, Notes, Comments, follows, likes, saves, shares, author pages, or Collab Projects, some information may be visible to other users. This may include your nickname, avatar, profile information, public Notes, Comments, interaction counts, follower counts, public author page information, project cards, project descriptions, target languages, project status, reading availability, and other public signals.

If you delete content, make content private, delete your account, or request removal, copies may remain for a period of time in caches, backups, logs, user-shared links, screenshots, moderation records, copyright records, legal records, transaction records, or project audit records where retention is necessary or permitted.

Purpose of Collecting and Using Information

To facilitate account creation, authentication, verification, account management, account security, and account deletion requests.
To provide translation, reading, Hub community, Notes, Comments, profiles, follows, likes, saves, sharing, reports, and related features.
To create, display, manage, process, translate, deliver, freeze, remove, or audit Collab Projects and related target language versions.
To process Credits purchases, Credits deductions, refunds, entitlements, reading access, payment verification, app store receipts, and transaction records.
To support Creator Studio, Project Settlement, Payout requests, payout status, verification, compliance review, and related creator-side workflows.
To provide customer support and respond to requests, complaints, appeals, copyright reports, rights complaints, and user reports.
To perform content moderation, copyright review, anti-spam, anti-abuse, anti-fraud, risk control, payment security, and account safety checks.
To improve services using usage data, diagnostics, performance data, and non-personal or aggregated information.
To conduct analytics regarding service usage, advertising campaigns, attribution, conversion, and product performance.
To provide advertisements, recommendations, or personalized experiences where required based on your consent, choices, or our legitimate interests.
To enforce our terms, policies, rights, safety standards, payment controls, and legal obligations.
To protect the rights, property, safety, security, and legitimate interests of users, creators, rights holders, Seka, affiliates, service providers, and others.
To send user experience surveys, feedback questionnaires, and product improvement studies via email in order to understand user needs, evaluate service quality, and guide product development decisions.
To invite users to join official community channels for the purpose of fostering user engagement, providing product updates, and facilitating community discussions.
To communicate with users about service updates, security alerts, and other important account-related information.

Who We Share Your Information With

We manage and protect your data according to security and confidentiality standards. We do not sell your personal information in the ordinary sense of selling account details for money. We may disclose or share information in the following circumstances:

Service providers: We may share information with cloud hosting, storage, translation processing, infrastructure, security, content moderation, customer support, email, analytics, crash reporting, and operational providers that perform services on our behalf.
Authentication, payment, and app store providers: We may share or receive information needed for login, payments, app store purchase verification, refunds, chargebacks, receipt validation, fraud prevention, and entitlement delivery.
KYC, payout, and compliance providers: For creator-side Web workflows, we may share information needed to verify identity, payout accounts, payout status, sanctions or compliance checks, and related audit requirements.
Advertising, attribution, and analytics partners: We may share limited identifiers, device data, event data, campaign data, or aggregated information to measure advertising, optimize campaigns, prevent fraud, and improve the Services where permitted.
Affiliates: We may share personal data with affiliates that help us develop, maintain, provide, secure, support, and operate the Services.
Rights holders, complainants, and dispute participants: We may share limited information where necessary to process copyright or rights complaints, respond to disputes, enforce policies, or comply with legal obligations.
Legal obligations and safety: We may disclose personal information when reasonably necessary to comply with legal process, valid public-authority requests, applicable laws, policy enforcement, protection of rights, security of Services, or safety of natural persons.
Corporate transactions: In a merger, acquisition, bankruptcy, reorganization, partnership, asset sale, or similar transaction, your information may be disclosed as part of that transaction.

Legal Obligations and Security Details

comply with subpoenas, search warrants, court orders, or other valid legal process;
comply with valid requests or investigations by public authorities;
enforce our policies, agreements, and terms;
protect our legitimate interests and legal rights;
protect the security or integrity of the Services;
protect the rights, property, or safety of users, creators, rights holders, employees, partners, affiliates, or others;
detect, investigate, and prevent fraud, spam, abuse, copyright violations, payment abuse, platform-policy violations, and security incidents.

Notice of Government Disclosure

If we are required to disclose your personal information to law enforcement or other government agencies, we may notify you in advance at our discretion unless prohibited by law, impractical, or likely to compromise safety, security, fraud prevention, legal compliance, or an investigation.

Retention of Your Personal Information

Seka retains personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, platform rules, accounting obligations, fraud prevention, dispute resolution, copyright review, security, or enforcement needs.

Account and profile information may be retained while your account is active and for a reasonable period after deletion to support security, legal, audit, and dispute needs.
Private Translation Content and translation outputs may be retained as needed to provide reading access, project delivery, troubleshooting, safety, copyright review, or user-requested history, subject to Seka retention settings and deletion processes.
Public Content such as Notes, Comments, profile information, author page data, and public project information may remain visible until deleted, hidden, made private, or removed, and may persist in backups, logs, reports, or audit records where necessary.
Collab Project records, including participation, target language versions, Credits deductions, refunds, reading entitlements, rights declarations, project status, and complaint records, may be retained for project operation, user access, audits, disputes, copyright review, refunds, and settlement compliance.
Payment, Credits, Project Settlement, Payout, KYC, and compliance records may be retained as needed for accounting, tax, audit, fraud prevention, chargebacks, refunds, payout compliance, and legal obligations.
Moderation, report, copyright complaint, risk-control, security, and enforcement records may be retained to protect users, rights holders, Seka, and third parties and to prevent repeat abuse.

Security of Your Information

Protecting user privacy and personal information is a priority. We process personal information to improve and enforce security controls, combat spam and malware, mitigate malicious activities and risks, verify identity, prevent unauthorized account access, protect payment and Credits flows, moderate content, and prevent fraud or abuse in Collab Projects, Project Settlement, and Payout workflows.

Access to user information is restricted to employees, contractors, agents, affiliates, and service providers who need the information to provide, operate, develop, maintain, support, secure, and optimize our Services. We use measures such as password protection, access logs, permission controls, encryption where appropriate, monitoring, and auditing to safeguard confidentiality and security. Due to the inherent nature of the internet and related technology, we cannot guarantee absolute protection against loss, misuse, unauthorized access, or alteration.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have rights regarding your personal data. We are committed to helping you exercise these rights to the fullest extent required by law.

Right of access: You may request confirmation of whether we process your personal data and obtain access where applicable.
Right to rectification: If your personal data is inaccurate or incomplete, you may request correction or updates.
Right to deletion: You may request deletion of your account or certain personal data through supported in-app, web, or support channels, subject to lawful retention exceptions.
Right to restriction of processing: You may request that we restrict processing when you contest data accuracy or object to certain processing activities.
Right to object: You may object to certain processing where permitted by applicable law.
Right to data portability: Where applicable, you may request a copy of certain data in a portable format.
Right to withdraw consent: Where processing is based on consent, you may withdraw consent through available settings or by contacting us, without affecting processing already performed before withdrawal.
Marketing, push, and advertising choices: You may manage push notifications through device settings and may manage cookie, tracking, or advertising choices through browser, device, or platform settings where available.
Content and account controls: You may be able to edit or delete certain Notes, Comments, profile information, or account information through product settings. Some records may be retained as described in this Privacy Policy.

Children’s Information

Protecting children while using the internet is one of our priorities. Seka is not directed to children under the age of 13, and we do not knowingly collect personal identifiable information from children under 13. If you believe a child has provided such information, contact us immediately and we will make reasonable efforts to remove it promptly. Community, posting, commenting, payment, project participation, and public profile features may be restricted where required by law or platform rules.

International Transfers

Seka, its affiliates, service providers, and partners may process information in Hong Kong and other countries or regions where we or our providers operate. These locations may have data protection laws that differ from those in your location. Where required, we take appropriate steps designed to protect personal information when it is transferred internationally.

Online Privacy Policy Only

This Privacy Policy applies to online activities and information shared or collected through the Seka website, applications, platform, Hub, Creator Studio, Collab Projects, and related Services. It does not apply to information collected offline or through channels that do not reference this Privacy Policy.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the date at the top of this page. Significant changes, such as updates to how we collect, use, share, retain, or delete personal information, will be communicated through in-app notices, website notices, email, or other appropriate channels when applicable. By continuing to use our Services after changes are posted, you acknowledge the updated Privacy Policy. If you do not agree with the changes, you may discontinue use of Seka.

Contact us

If you have questions, requests, or complaints regarding this Privacy Policy, personal data, account deletion, community content, Collab Projects, Credits, Project Settlement, Payout-related data, or privacy choices, please contact us at support@seka.one.

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